our staff are community members who believe in ending homelessness in Blount County.

We’re a collection of like-minded, community members who believe everyone deserves a place to stay, to live, and to call their home. Through our collective resources, abilities, and connections, we’re addressing the problem of homelessness in Blount County.

Mandy Proffitt 04 2022

Mandy Proffitt

Executive Director

Mandy is a native of Blount County and a graduate of William Blount High School. She received her bachelor’s in business administration from King University, bachelor’s in social work and Master of Science in Human Services from East Tennessee State University.  A proud AmeriCorps alumna, she served as a program coordinator of a career readiness program for S.E.E.E.D (Socially Equal Energy Efficient Development) in East Knoxville for one year and was hired full time upon the end of her service year. Mandy has worked with individuals with disabilities, mental and physical, before joining workforce services under the Department of Labor’s Workforce Innovation and Opportunity Act (WIOA) where she assisted individuals experiencing homelessness under the McKinney-Vento Act.

For fun, Mandy loves hanging with her husband, Rob, and their family and friends, road trips, and being one with nature in the beautiful Smoky Mountains with fur-baby, Nikka, in tow.  She is blessed with a bonus son and two bonus daughters, grand-loves, and spouses.

Mandy lives and serves by her favorite quote, “If you treat an individual as he is, he will remain how he is. But if you treat him as if he were what he ought to be and could be, he will become what he ought to be and could be.” ― Johann Wolfgang von Goethe

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Keela Paulsen

Community Outreach Coordinator


Keela Paulsen is a proud native of East Tennessee and enjoys all the adventures the area has to offer. She is a graduate of Roosevelt University in Chicago, IL and has spent 20 years in Customer Relations and enjoys supporting others. She is passionate about helping our Blount County neighbors flourish in our community.

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